Frequently Asked Questions

Recombinant bovine growth hormone (rBGH) and recombinant bovine somatotropin are synthetic protein hormones given to dairy cows to artificially increase milk production. We do not agree with this practice. All of our milk is farmer-certified to be rBGH / rBST free.

Organic milk is from cows raised on farms that have self-certified to not have been treated with antibiotics, chemical fertilizers or pesticides for a period of time. This also applies to everything the cows eat or drink. Recently there has been a flurry of issues regarding the sanctity of “organic” products, including milk. It is very difficult to certify this product as to purity. We have suspended sales of organic dairy products until further notice based on this.

Our diary farmers get paid extra to meet the highest standards of cleanliness in the natural production of milk.. Somatic cell count (SCC) is measured. The higher the SCC the more off flavor the milk is. We pay a substantial premium to achieve low counts. All our cows are fed hay, feed and grain as well as allowed to graze on grass when weather permits. When our cows get sick they get treated with medicine like a person, and are allowed to lounge around in a seperate special area of the farm until they feel better. The cow is then checked to make sure they have no residual medicines and are 100% healthy before being allowed to produce milk for bottling. Every load of milk is tested for foreign content and antibiotics before being unloaded at the dairy. This guarantees you the purity of the product before processing in our natural milk. Organic cows are not allowed the luxury of being treated and helped with medicine. They are often milked until they are in such poor condition they cannot produce milk. The cow is then removed from the organic herd. We do not agree with this practice and do not consider it humane. Additionally there has recently been a large of amount of inability to document the true sanctity and credibility of organic milk. For these reasons we have suspended sales of organic products indefinitely.

Our milk in glass bottles has a wonderful sweet taste due to the glass. Glass bottles are sterilized prior to filling, leaving no residual flavors or odors. Glass bottles also are environmentally responsible due to their ability to be recycled and re-used at a substantially lower energy usage than other packaging methods. The milk is from Wisconsin dairy farms. We do not add powdered milk or condensed to raise solids. Our farmers are pledged to not use artificial rBGH/rBST on their herds. We simply provide pure, fresh milk.

We make Home Delivery easy for you. After your first delivery we automatically stop at your door on the same day at about the same time each week or every other week. When you set up your account we ask for your standing order - what you probably will want each delivery. You can change your delivery by calling us, e-mailing, or leaving a completed milk card or note for your driver. With home delivery you will never again run out of many daily staples. We deliver milk, dairy products, eggs, cheese, butter, ice cream, juices and drinks, bottled water and other every day items! There is no minimum delivery, and we do not charge a bottle deposit on glass bottles. Remember bottles are expensive though. If you start to get to far behind you'll be billed $2.50 per bottle for the missing ones. Be sure to turn them in to your driver!

The cost of delivery is based on the products you order plus a nominal delivery charge regardless of how much you get delivered.

Our driver's start early in the morning. We have morning routes and afternoon routes. When you start your route will be set up and you'll be notified of about what time to expect your driver. Once you are established your driver generally will be within 15 minutes of the same time each delivery.

Your milk person is a very special individual. They keep notes to make sure you're happy with your service! Your milk can be delivered to the front door, side door, milk chute, or even in a refrigerator of your choosing. We really endorse a milk box or large cooler for your product to be delivered to. A milk box provides protection for your products from the sun and temperature. These elements cause a deterioration in vitamin content and flavor. We can provide a milk box for a nominal fee, or a large picnic type cooler also works very well. We will happily deliver to you without a milk box or cooler, but we cannot guarantee product goodness. Milk placed in a milk box generally will be protected for up to 8 hours! If it's very hot or cold, or you have ice cream or frozen food the driver will ring your doorbell when they deliver.